Cancelled show refunds update: The latest updates on refund information is available on our Covid19 Update Page. If you purchased through Ticketmaster, you will receive a refund in approximately 30 days due to the extremely large number of cancelled performances. Close

Fisher Theatre Box Office Refund Request Form

Fisher Theatre Box Office Refund Request Form

 

Please fill out this form if you purchased tickets for a cancelled or postponed event IN PERSON at the FISHER THEATRE box office, or if you've been directed to do so by a member of our box office staff.
 


If you purchased tickets for a cancelled performance through Ticketmaster and have not yet received your refund, please contact Ticketmaster's customer service.

TICKETMASTER CUSTOMER SERVICE

Please contact Ticketmaster via the following ways.

Fan Support Chat
Sign into your Ticketmaster account. If you have an order under "Order Details," simply click on the "Live Chat" button to the bottom right of your screen 24/7.

Fan Support Line: Call 800-653-8000
Fan Support is available by phone
- Mon - Fri: 9AM - 9PM
- Saturday: 9AM - 8PM
- Sunday: 9AM - 6PM


Please fill out the form below if you purchased your tickets in person at the Fisher Theatre box office for a cancelled performance or if you wish to request a refund for a postponed performance that you cannot attend.

PLEASE DO NOT SUBMIT THIS FORM MULTIPLE TIMES.
Doing so will cause more delays as we will not know which entry is legitimate or if you have multiple ticket purchases.

It may take our office up to 30 days to process your request. If you have not received a response from us within 30 days, please contact us at that time.

Thank you for your patience.

Show Refund Form

* = required field
Contact Information

Ticket Refund Options

Please select one of these options.

 / 
Billing Address Information If the Credit Card you are using is registered to a different address, please fill out this information:

Mailing Address Information

Show Information

Please indicate which show these tickets are for.
Please submit a new request for each performance, if you are requesting multiple refunds)

Ticket Information

an example of a ticket

To process your request, we need the following information from ONE of your printed tickets. You can use the sample ticket image above to find this information on your ticket. Please enter the information on the top row below.

Join Our Newsletter

Sign up to receive the latest information on all Broadway in Detroit Shows.
Receive exclusive offers and pre-sales before the general public.

Your personal information will never be shared, rented, sold or otherwise released to any third party. For more, see our Privacy Policy.