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Know Before You Go

Know Before You Go

Broadway In Detroit is committed to providing a healthy and safe environment for audiences, performers and staff, and to make sure you have as much information as possible for your visit.

All ticket purchasers will receive a Broadway In Detroit Know Before You Go email in the days prior to their performance. This guide will also be posted at the bottom of this page approximately 1-week prior to the first performance of each show. It will have the latest information on the show such as the running time, number of intermissions, show time and more. You can jump to each section by clicking the links below.

Security
Purse/Bag Policy
At Your Performance
Health & Sanitation
Know Before You Go Details

PARKING & DIRECTIONS

Please visit our Parking & Directions page for the most up to date information on directions to our venues and parking (NOTE: Fisher Theatre Parking information has been updated on 02/01/24 for the Fisher Parking Structure on Grand Boulevard.)

SECURITY

Security protocols may vary slightly for each venue and show.

FISHER THEATRE
All patrons will be scanned through the use of walk-through metal detectors upon arrival at the Fisher Theatre Doors and all bags will be searched. We strongly recommend you bring only what you need for the few hours you will be in our venue.

WEAPONS
Weapons of any kind are prohibited in the Fisher Theatre, this includes off-duty law enforcement and military persons.

BE KIND
Broadway In Detroit reserves the right to remove disruptive patrons WITHOUT refund. Everyone is at our venues to experience a wonderful performance, please do nothing to take that away from anyone.

PURSE / BAG POLICY

All Broadway In Detroit venues allow guests to bring a small purse or personal bag with them to the performance. We defer to our security and front-of-house staff to determine what is a reasonable size for the performance you are attending. Some family / kids shows permit small children to attend. For those performances, diaper bags are acceptable.

ALL BAGS WILL BE SEARCHED PRIOR TO ENTRANCE.

If your purse or bag will not fit easily in your lap or next to you on the floor between you and another patron, it is too large to bring to the theatre. Backpacks, suit cases, and other large containers are prohibited. 

AT YOUR PERFORMANCE

TICKETS
When you arrive at our venues, please have your tickets ready to be verified and scanned by our door hosts. For Mobile Tickets, we recommend reviewing our Mobile Ticketing Guide HERE prior to your arrival.  For Ticketmaster Tickets, please DO NOT "Screenshot" your tickets. Ticketmaster uses a rotating barcode and your barcode may change by the time you reach our scanning stations. Prior to having your tickets scanned, please ensure that your phone is NOT on "Dark Mode." 

FISHER THEATRE WI-FI
We offer complimentary Wi-Fi for our guests. Simply look for the network: TheatreGuest upon arrival. You will need to connect to our Wi-Fi with a name and email address.

Do not use the Fisher Free Wifi network as that belongs to the Fisher Building and will disconnect once you enter the Fisher Theatre lobby.

BARS & CONCESSIONS
Fisher Theatre and Music Hall bars & concessions accept credit cards, mobile pay, and cash.
Detroit Opera House bars & concessions accept credit cards and mobile pay, but do not accept cash.

FISHER THEATRE 
Fisher Theatre bars & concessions sell:

  • Wine & Beer (including local brands)

  • Liquor

  • Non-alcoholic beverages

  • Freshly prepared Charcuterie from Monger's Provisions

  • Theatre Snacks including:

    • Pre-packaged Popcorn

    • Soft Pretzels

    • Candy Bars

    • Nut Mixes

    • Candies

Pre-paid, discounted packages are available for purchase in advance.
In-Seat Service is also available by scanning the barcode on the seat in front of you or your armrest.

OUTSIDE FOOD & BEVERAGE IS STRICTLY PROHIBITED unless medically necessary.

RESTROOMS
Women's & Men's designated restrooms are located in the Fisher Theatre lower level
An additional women's room is available on the left side of the Mezzanine Lobby.
An additional men's room is available on the left side of the Loge Lobby.

Accessible and non-gendered restrooms are available on the right side of the main lobby next to the grand stair case.

CHILDREN / BABES IN ARMS
Unless otherwise noted children 5 and under, and babes in arms are not permitted in the Fisher Theatre. Family and shows created for children may have policies that allow younger children to attend.  Please refer to the specific show page and the show Know Before You Go (below) for specific details.

HEALTH & SANITATION

The well-being of our patrons, artists, and staff is a top priority. At Broadway In Detroit we are proud to adhere to the highest industry standards regarding our venues air-filtration, sanitation, and patron experiences. At our venues you'll find hand sanitizing stations readily available, as well as cashless options at our bars, digital tickets, and digital playbills available for download for shows that have them. And while they are no longer required, we encourage our guests to wear masks if they are comfortable doing so and to get Covid-19 Vaccinations and keep them up-to-date with recommended boosters. Together we are keeping the Live Theatre experience going, now better than ever.

By attending an Event at an ATG venue, all patrons are acknowledging their consent to, and agreed to abide by, the health & safety protocols that have been adopted by the venue.

Other protocols may be in effect at the time of your Event. We reserve the right to unilaterally change protocols according to updated public health guidance and applicable law. Protocols are posted on each ATG venue website; specific patron requirements will be set forth in email notifications. Any ticket holder who does not comply with any health & safety protocol may be required to leave the venue without any entitlement to a refund. Guests with protocol accessibility questions may call (313) 887-1256.

 

The McElroys | Know Before You Go

Download Your Know Before You Go