Know Before You Go

Broadway In Detroit is committed to providing a healthy and safe environment for audiences, performers and staff, and to make sure you have as much information as possible for your visit.

All ticket purchasers will receive a Broadway In Detroit Know Before You Go email in the days prior to their performance. This guide will also be posted at the bottom of this page approximately 1-week prior to the first performance of each show. It will have the latest information on the show such as the running time, number of intermissions, show time and more.

PARKING & DIRECTIONS

Please note the process below is only for the Fisher Parking Structure. No action is needed for the Fisher Building Surface Lot.

For shows at the Fisher Theatre, parking in the Fisher Building Surface Lot at 3rd Street, and the Fisher Parking Structure on Grand Boulevard is included with your ticket to the show. Due to new management of the Fisher Parking Structure, a new process is in place.
To ensure your car is properly validated for the Fisher Parking structure, please follow these steps. If you park in the garage without following these instructions, you may receive a violation in the mail of up to $80. Validated parking in the garage is included in your ticket, but you must follow these steps to claim it:

1. Before your visit, pre-register your vehicle at metropolis.io/join. (Registering beforehand will help to save you a significant amount of time at the theatre). You will need:
   • Your license plate number
   • Your cell phone number
   • A credit card number (Your card will not be charged if you follow these steps).
2. Once your vehicle is registered, pull into the garage and park like normal.
3. As you enter, you will receive a text message from Metropolis confirming your arrival.
4. Once you enter the Fisher building, make sure you are connected to the Wi-Fi network, TheatreGuest.
5. Once inside the Fisher theatre, locate the tall "Validate Your Garage Parking Here" pull-up banner.
6. Click the link from your text message and scan the QR code on the banner to validate your parking. You will receive confirmation from Metropolis Parking that your session has been validated for $0.
7. If you need any assistance, please see an usher and have your license plate information ready.
8. Please note that validation is only valid for 6 hours. If you leave your car in the garage after the show, you may be charged for any parking exceeding six hours after you enter the structure.

You can also visit our Parking & Directions page for the most up to date information on directions to our venues and parking (NOTE: Fisher Theatre Parking information has been updated on 02/01/24 for the Fisher Parking Structure on Grand Boulevard.)

Addresses:
New Center One Parking Garage – 2943 W. Grand Blvd, Detroit, MI 48202
Surface Lot #1 – 2953 W. Grand Blvd, Detroit, MI 48202

Parking at the Detroit Opera House

Detroit Opera House Parking Garage
Pre-paid parking is ONLY available for our subscribers through the subscription office. Non-subscribers pay parking upon arrival (prices may vary). Parking is available on a first-come, first-served basis. Click here for more information on the Parking Center.

Detroit Opera House Surface Lot
There is a small lot adjacent to the theater that is available on a first come, first served basis for a fee.

SECURITY

Security protocols may vary slightly for each venue and show.

FISHER THEATRE
For the safety of our patrons, staff and performers, all guests will be screened through the use of walk-through metal detectors before entering the theatre.

WEAPONS
Weapons of any kind are prohibited in the Fisher Theatre, this includes off-duty law enforcement and military persons.

BE KIND
Broadway In Detroit reserves the right to remove disruptive patrons WITHOUT refund. Everyone is at our venues to experience a wonderful performance, please do nothing to take that away from anyone.

PURSE / BAG POLICY

All Broadway In Detroit venues allow guests to bring a small purse or personal bag with them to the performance. We defer to our security and front-of-house staff to determine what is a reasonable size for the performance you are attending. Some family / kids shows permit small children to attend. For those performances, diaper bags are acceptable. Backpacks, large suitcases, and other large bags are not permitted.

ALL BAGS WILL BE SEARCHED PRIOR TO ENTRANCE.

AT YOUR PERFORMANCE

TICKETS
When you arrive at our venues, please have your tickets ready to be verified and scanned by our door hosts. For Mobile Tickets, we recommend reviewing our Mobile Ticketing Guide HERE prior to your arrival. Prior to having your tickets scanned, please ensure that your phone is NOT on "Dark Mode." 

FISHER THEATRE WI-FI
We offer complimentary Wi-Fi for our guests. Simply look for the network: TheatreGuest upon arrival. You will need to connect to our Wi-Fi with a name and email address.

Do not use the Fisher Free Wifi network as that belongs to the Fisher Building and will disconnect once you enter the Fisher Theatre lobby.

BARS & CONCESSIONS
The Fisher Theatre and the Detroit Opera House bars & concessions accept cash, credit card, and mobile pay.
Pre-paid, discounted packages are available for purchase in advance.
In-Seat Service is also available. When you arrive at your seats, simply scan the QR code on the seat in front of you (or on your armrest) and place your order online through your mobile phone. Our staff will deliver your drinks and food to you prior to the show or at intermission.

OUTSIDE FOOD & BEVERAGE IS STRICTLY PROHIBITED unless medically necessary.

RESTROOMS
Women's & Men's designated restrooms are located in the Fisher Theatre lower level
An additional women's room is available on the left side of the Mezzanine Lobby.
An additional men's room is available on the left side of the Loge Lobby.
Accessible and non-gendered restrooms are available on the right side of the main lobby next to the grand stair case.

CHILDREN / BABES IN ARMS
Unless otherwise noted children 5 and under, and babes in arms are not permitted in the Fisher Theatre. Family and shows created for children may have policies that allow younger children to attend.  Please refer to the specific show page and the show Know Before You Go (below) for specific details.

HEALTH & SANITATION

The well-being of our patrons, artists, and staff is a top priority. At Broadway In Detroit we are proud to adhere to the highest industry standards regarding our venues air-filtration, sanitation, and patron experiences. Please remember that everyone is at the theatre to have a great time. Be respectful of other fans, the venue, and the artists. Together we are keeping the Live Theatre experience going, now better than ever.

By attending an Event at an ATG venue, all patrons are acknowledging their consent to, and agreed to abide by, the health & safety protocols that have been adopted by the venue.

Other protocols may be in effect at the time of your Event. We reserve the right to unilaterally change protocols according to updated public health guidance and applicable law. Protocols are posted on each ATG venue website; specific patron requirements will be set forth in email notifications. Any ticket holder who does not comply with any health & safety protocol may be required to leave the venue without any entitlement to a refund. Guests with protocol accessibility questions may call (313) 887-1256