Tickets

How to buy tickets

For your convenience, you can buy tickets online, by phone, in person or by mail.
We accept the following major credit cards: American Express, VISA, MasterCard and Discover. We also accept payment by cash or check (U.S. funds).  Payment by check accepted up to 15 business days prior to performance date.  A $35 fee will be assessed for all NSF returned checks.  No money orders.  

Box Office Hours
Monday - Friday: 10am - 5pm
During Events, the box office is open until showtime.

When there is an event in the building, the box office is open on Saturday & Sunday as follows:
Saturday: 10am - Showtime
Sunday: Noon - Showtime
These hours are subject to change due to performance schedules.


TICKETMASTER:

Online: Convenience fees will apply to ALL online orders. Click here for Ticketmaster online.

Charge-by-Phone: Ticketmaster handles all phone sales.  Convenience fees apply to all phone orders.  1-800-982-2787.
You cannot buy tickets to non-Broadway In Detroit productions at our box office.

BY MAIL

Indicate in writing three performance dates with times, section of the theatre and the number of tickets.  We must receive your order at least 15 days before your first desired performance date.  Include: name, address, daytime phone number, credit card number with expiration date—VISA, American Express, MasterCard or Discover.  A $5.00 per order service charge will be applied.  Please include a self-addressed stamped envelope and allow 3-5 business days for your order to be processed.  If time permits, tickets will be mailed, otherwise you will be notified to pick your tickets up at the box office on the day of show.  Send your order with payment to:

Broadway in Detroit, Fisher Theatre, 3011 W. Grand Blvd., Detroit, MI, 48202-3095

IN PERSON

Our Box office hours are Monday-Friday 10 a.m. to 5 p.m. The box office is open evenings and weekends only when performances take place.  You may also purchase tickets in person at all Ticketmaster outlets, including Macy’s.  Ticketmaster convenience fees and service charges apply when purchasing tickets at Ticketmaster outlets.
Call (313) 872-1000 for box office hours.

AGE LIMIT

As a courtesy to our patrons, it is the policy of Broadway In Detroit not to admit children under the age of 5.   This policy may be altered from time to time based on Shows and Show content.   You will be made aware of particular age restrictions during your purchase.   Some shows make further age appropriate recommendations and Broadway In Detroit will provide those on its website; however, judgment of the content for each show should be made on an individual basis prior to purchase.   When available, Broadway In Detroit provides links to show websites for further information.   All patrons, regardless of age, must have a ticket.

INTERPRETED SHOW

For those looking for an interpreted performance of a show, if one is not already scheduled, we will be happy to accommodate your request as long as it is received at least 40 days prior to the show opening.   

HEALTH & SAFETY / COVID-19

Please visit our Health & Safety / Covid-19 page for the latest updates HERE.   

TICKET PURCHASES / Purchase Policy

Broadway In Detroit follows Ticketmaster's General Ticket Purchase Policy which can be found HERE
Broadway In Detroit's Exchange/Refund policy: Once your ticket purchase is complete, tickets are non-exchangeable and non-refundable. In the event that a performance is cancelled or postponed, our event cancelation policies will apply.
For questions regarding our Health & Safety / Covid-19 policies, please see our Health & Safety Information HERE.


Refunds for performances affected by Covid-19

If you have a ticket for a cancelled performance that was scheduled between March 19 and June 30, 2020 and purchased your ticket through Ticketmaster online or charged by phone, you should have received a refund to the card used for purchase. If you purchased through Ticketmaster and have not received a refund, please contact Ticketmaster's Customer Service HERE or contact them through the Ticketmaster App.

If you purchased tickets in person at the box office, you will need to use the Box Office Refund Request Form to obtain your refund.
 

An important note about third-party tickets

Broadway In Detroit is not responsible for tickets sold through third-party resellers, tickets sold through any site or person other than Ticketmaster or the venue box office.
Patrons who have purchased tickets through third party resellers should contact their point of purchase regarding the resellers’ policies.


Additional Information

 

What shows were cancelled or postponed during the covid-19 pandemic?

All Broadway In Detroit performances between March 13 and June 21, 2020 were postponed or cancelled.
Beautiful - The Carole King Musical and Summer: The Donna Summer Musical were postponed. Their updated dates and performance information is available on their respective pages on Broadwayindetroit.com.
 

How will I know if a future performance is cancelled or postponed?

If you purchase tickets online through Ticketmaster.com, our office and/or Ticketmaster will contact you via the email address you used to purchase your tickets. In some cases, you may have opted out of receiving email from Ticketmaster or Broadway In Detroit. In this case, we will not be able to reach you and you should check our website (this page) frequently for updates. If you believe you should receive a refund for a cancelled performance and you have not received it, please allow Ticketmaster or our office up to 30 days from the date of the announced cancellation to process your refund. If you have not received a refund after 30 days, please contact your original point of purchase.
 

What do I do if I purchased tickets for a cancelled performance in person at the venue box office?

FISHER THEATRE OFFICE (See above)
 
DETROIT OPERA HOUSE BOX OFFICE (The Last Ship)

Guests who purchased tickets using cash at the Detroit Opera House box office will need to return those tickets directly to the Detroit Opera House box office to receive a refund.
You can email your request to the Detroit Opera House box office at: 
tickets@motopera.org
 

We won tickets at an event/giveaway, or were given complimentary tickets.
How do we get compensation or exchanges for them since we did not purchase and our email is not associated with them?

In the event the performance is canceled, or you cannot make the new date, we unfortunately cannot provide any compensation as your complimentary giveaway tickets have no cash value.

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